> ## Documentation Index
> Fetch the complete documentation index at: https://docs.myrmagent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# SaaS Cloud

> Use Myrm's managed cloud sandbox.

# SaaS Cloud

The managed SaaS option provides isolated per-user sandboxes with zero DevOps.

## Getting Started

1. Visit [app.myrmagent.ai](https://app.myrmagent.ai/auth/login)
2. Create an account with email or OAuth
3. Start typing — your Agent responds immediately

<Tip>
  **Zero-config first chat (Express Lane)**: New users can start chatting without configuring an API key. A platform-hosted model is pre-provisioned. When your free WU balance runs out, the UI guides you to add your own key for unlimited usage.
</Tip>

## Work Units

All SaaS usage is billed through a unified **Work Units (WU)** balance:

| Plan      | WU/month             | Price    |
| --------- | -------------------- | -------- |
| Free      | 600 + 50/day refresh | \$0      |
| Companion | 6,000                | \$19/mo  |
| Pro       | 18,000               | \$49/mo  |
| Max       | 60,000               | \$149/mo |

See [Work Units](/docs/core-concepts/work-units) for details on how WU are consumed.

## Data & Privacy

* Each user gets an isolated persistent sandbox volume
* API keys are stored in an encrypted secrets vault (AES-256-GCM with key rotation)
* See [Privacy Policy](https://myrmagent.ai/privacy) for full details

## Enterprise-Grade Infrastructure

The managed SaaS platform is built on a 21-layer enterprise infrastructure:

| Layer         | Capability                                                                                                                                                                      |
| ------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Isolation     | Per-user sandbox with dedicated Volume (not shared-process multi-tenant)                                                                                                        |
| Quota         | 3-tier resource quotas (per-user / per-sandbox / per-task)                                                                                                                      |
| Rate limiting | Configurable per-resource, per-user rate limits                                                                                                                                 |
| Network       | Egress control + command whitelist                                                                                                                                              |
| Secrets       | AES-256-GCM encrypted vault with key rotation                                                                                                                                   |
| Auth          | OAuth/OIDC + Enterprise JWT license validation                                                                                                                                  |
| Monitoring    | Fleet health monitoring with failure threshold alerts                                                                                                                           |
| Observability | Prometheus export + multi-tenant metric aggregation + inbound X-Trace-Id / W3C traceparent propagation (distributed traces never break across reverse proxies and API gateways) |
| Recovery      | State reconciler (DB/Container/WS three-way consistency check)                                                                                                                  |
| Scale         | Resource scaler (CPU throttle idle sandboxes) + sandbox recycler with dual-signal idle detection (proxy activity sync + WS connection guard)                                    |
| Audit         | Full audit logging (24 event types) with query, stats, CSV/JSON export + visual dashboard (KPI cards, time-series chart, event distribution)                                    |
| Cost Control  | Organization usage summary (member ranking + category breakdown) + configurable monthly budget with threshold alerts                                                            |
| Org MCP       | IT admin CRUD/Edit in Enterprise settings; HTTP fan-out to member sandboxes; auto replay after sleep/wake; cloud stdio MCP blocked; employees see read-only org-managed list    |
| Safety        | Killswitch for emergency shutdown                                                                                                                                               |

All 940+ infrastructure tests pass with zero failures.